@font-face{font-family:Graphik;src:url(/fonts/Graphik-Light.otf) format("opentype");font-weight:300;font-display:swap}@font-face{font-family:Graphik;src:url(/fonts/Graphik-Regular.otf) format("opentype");font-weight:400;font-display:swap}@font-face{font-family:Graphik;src:url(/fonts/Graphik-Medium.otf) format("opentype");font-weight:500;font-display:swap}@font-face{font-family:Graphik;src:url(/fonts/Graphik-Semibold.otf) format("opentype");font-weight:600;font-display:swap}:root{--bg-base: #EEF0F2;--surface: #FFFFFF;--bg-muted: #F4F6F7;--bg-track: #F1F3F4;--bg-subtle: #FAFBFB;--bg-pill: #EAEEF0;--bg-selected: #EEF4F5;--divider: rgba(0, 0, 0, .1);--fg-1: #1A1A1A;--fg-2: #464B4B;--fg-3: #878787;--fg-3b: #9AA0A6;--fg-4: #B3B3B3;--accent: #015A6D;--accent-hover: #02485A;--accent-text: #015A6D;--accent-soft: rgba(1, 90, 109, .08);--accent-border: rgba(1, 90, 109, .2);--st-new-bg: rgba(1, 90, 109, .1);--border-soft: rgba(0, 0, 0, .055);--border: rgba(0, 0, 0, .085);--border-strong: rgba(0, 0, 0, .13);--border-dashed: rgba(0, 0, 0, .2);--ok: #1F8A5B;--ok-soft: rgba(31, 138, 91, .12);--warn: #B7791F;--warn-soft: rgba(183, 121, 31, .14);--err: #8B0000;--err-soft: rgba(139, 0, 0, .1);--err-soft-2: rgba(139, 0, 0, .08);--telegram: #2AABEE;--closed-bg: rgba(0, 0, 0, .05);--note-bg: #FBF7EC;--note-border: rgba(183, 121, 31, .25);--note-fg: #7A5418;--note-meta: #9A7B3A;--note-divider: rgba(183, 121, 31, .22);--scrollbar: rgba(0, 0, 0, .16);--scrollbar-hover: rgba(0, 0, 0, .28);--canvas: var(--bg-base);--chat-canvas: var(--bg-muted);--fill: var(--bg-track);--fill-2: var(--bg-muted);--fill-3: var(--bg-muted);--system-pill: var(--bg-pill);--accent-tint: var(--bg-selected);--accent-soft-12: var(--st-new-bg);--black: var(--fg-1);--ink: var(--fg-1);--text-2: var(--fg-2);--text-3: var(--fg-3);--route: var(--fg-3b);--muted: var(--fg-4);--hair: var(--border);--hair-soft: var(--border-soft);--hair-strong: var(--border-strong);--green: var(--ok);--amber: var(--warn);--red: var(--err);--tg: var(--telegram);--note-text: var(--note-fg);--scrim: rgba(10, 22, 26, .55);--sh-card: 0 1px 2px rgba(0, 0, 0, .04);--sh-pop: 0 16px 40px rgba(0, 0, 0, .2);--sh-modal: 0 30px 80px rgba(0, 0, 0, .4);--sh-drawer: 0 12px 44px rgba(0, 0, 0, .2);--ease: cubic-bezier(.2, .8, .2, 1)}[data-theme=dark]{--bg-base: #0E1416;--surface: #181F22;--bg-muted: #232C30;--bg-track: #1E2629;--bg-subtle: #1C2326;--bg-pill: #283236;--bg-selected: #15282C;--divider: rgba(255, 255, 255, .12);--fg-1: #E9ECEC;--fg-2: #C0C7C8;--fg-3: #8E9699;--fg-3b: #7E878A;--fg-4: #6A7376;--accent: #1C8AA4;--accent-hover: #2AA2BC;--accent-text: #5CC2D8;--accent-soft: rgba(92, 194, 216, .15);--accent-border: rgba(92, 194, 216, .32);--st-new-bg: rgba(92, 194, 216, .16);--border-soft: rgba(255, 255, 255, .07);--border: rgba(255, 255, 255, .11);--border-strong: rgba(255, 255, 255, .17);--border-dashed: rgba(255, 255, 255, .24);--ok: #46C58A;--ok-soft: rgba(70, 197, 138, .16);--warn: #E0AC55;--warn-soft: rgba(224, 172, 85, .16);--err: #F06B6B;--err-soft: rgba(240, 107, 107, .16);--err-soft-2: rgba(240, 107, 107, .12);--telegram: #41B6F0;--closed-bg: rgba(255, 255, 255, .07);--note-bg: #272115;--note-border: rgba(224, 172, 85, .28);--note-fg: #E6CFA0;--note-meta: #C2A263;--note-divider: rgba(224, 172, 85, .22);--scrollbar: rgba(255, 255, 255, .18);--scrollbar-hover: rgba(255, 255, 255, .3)}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;height:100%;background:var(--bg-base)}html,body{overflow:hidden;overscroll-behavior:none}body{font-family:Graphik,Inter,-apple-system,BlinkMacSystemFont,sans-serif;color:var(--fg-1);background:var(--bg-base);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;height:100dvh;position:fixed;top:0;right:0;bottom:0;left:0;width:100%}button{font-family:inherit;cursor:pointer;color:inherit}textarea,input,select{font-family:inherit;color:var(--fg-1)}a{color:var(--accent-text)}.tnum{font-variant-numeric:tabular-nums}::-webkit-scrollbar{width:9px;height:9px}::-webkit-scrollbar-thumb{background:var(--scrollbar);border-radius:9px}::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-hover)}::-webkit-scrollbar-track{background:transparent}.app-shell{display:flex;flex-direction:column;height:100vh;height:100dvh;overflow:hidden;background:var(--bg-base);color:var(--fg-1)}.app-body{flex:1;min-height:0;display:flex}.app-body>.ws-scroll,.app-body>.page{flex:1;min-width:0}@media (min-width: 769px){.app-shell.drawer-pinned .drawer{position:relative;top:0;left:0;bottom:auto;height:auto;transform:none;box-shadow:none;border-right:1px solid var(--border);flex:0 0 392px;max-width:392px;z-index:1}.app-shell.drawer-pinned .drawer-scrim{display:none}}.loading{height:100%;display:flex;align-items:center;justify-content:center;gap:12px;color:var(--fg-3)}.spinner{width:20px;height:20px;border:2px solid var(--accent-soft);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.btn{display:inline-flex;align-items:center;gap:7px;padding:8px 14px;background:var(--surface);color:var(--fg-2);border:1px solid var(--border-strong);border-radius:8px;font-size:13px;font-weight:500;white-space:nowrap}.btn:hover{background:var(--bg-muted)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--accent);color:#fff;border-color:transparent}.btn-primary:hover{background:var(--accent-hover)}.btn-sm{padding:6px 12px;font-size:12.5px;border-radius:7px}.btn-ghost{background:none;border:0;color:var(--fg-2)}.btn-ghost:hover{background:var(--bg-muted)}.btn-danger{color:var(--err);border-color:var(--err)}.btn-danger:hover{background:var(--err-soft)}.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;background:var(--bg-muted);border:0;border-radius:8px;color:var(--fg-2)}.icon-btn:hover{background:var(--bg-pill)}.avatar{display:flex;align-items:center;justify-content:center;border-radius:50%;background:var(--accent);color:#fff;font-weight:600;flex:0 0 auto}.pill{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:3px 8px;border-radius:6px;white-space:nowrap}.pill .dot{width:5px;height:5px;border-radius:50%;background:currentColor}.pill.s-new{color:var(--accent-text);background:var(--st-new-bg)}.pill.s-work{color:var(--ok);background:var(--ok-soft)}.pill.s-closed{color:var(--fg-3);background:var(--closed-bg)}.pill.s-closed .dot{background:var(--fg-4)}.eyebrow{font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--fg-4)}.hc-header{height:60px;flex:0 0 60px;display:flex;align-items:center;gap:22px;padding:0 24px;background:var(--surface);border-bottom:1px solid var(--border);z-index:50}.brand{position:relative}.brand-btn{display:flex;align-items:center;gap:10px;background:none;border:0;padding:5px 9px 5px 0;border-radius:9px;color:var(--fg-1)}.brand-btn:hover{background:var(--bg-muted)}.brand-btn img{height:21px;width:auto;display:block}.brand-title{font-weight:600;font-size:16px;letter-spacing:-.01em}.brand-crumb{font-size:13px;color:var(--fg-3b);font-weight:500}.caret{color:var(--fg-3b)}.menu-scrim{position:fixed;top:0;right:0;bottom:0;left:0;z-index:55}.menu{position:absolute;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--sh-pop);padding:6px;z-index:60}.menu-row{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border:0;background:none;border-radius:8px;padding:9px 10px;font-size:13.5px;color:var(--fg-1)}.menu-row:hover{background:var(--bg-muted)}.menu-row .m-title{display:block;font-size:13.5px;font-weight:500;color:var(--fg-1)}.menu-row .m-desc{display:block;font-size:11.5px;color:var(--fg-3b);margin-top:1px}.menu-label{font-size:10px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--fg-4);padding:7px 9px 5px}.head-actions{display:flex;align-items:center;gap:9px;margin-left:4px}.take-next{display:inline-flex;align-items:center;gap:8px;white-space:nowrap;background:var(--accent);color:#fff;border:0;border-radius:9px;padding:9px 16px;font-size:14px;font-weight:600;box-shadow:0 2px 8px #015a6d38}.take-next:hover{background:var(--accent-hover)}.take-next:disabled{opacity:.7;cursor:progress}.take-next .count{min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:#fff;color:var(--accent);font-size:12px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.mine-alert{display:inline-flex;align-items:center;gap:8px;white-space:nowrap;background:var(--err);color:#fff;border:0;border-radius:9px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer;box-shadow:0 2px 8px #c8282842}.mine-alert .count{min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:#ffffff42;color:#fff;font-size:12px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.head-right{margin-left:auto;display:flex;align-items:center;gap:14px}.op-id{display:flex;align-items:center;gap:9px;background:none;border:0;padding:4px 6px 4px 8px;border-radius:10px;color:var(--fg-1)}.op-id:hover{background:var(--bg-muted)}.op-id .status-dot{width:8px;height:8px;border-radius:50%;box-shadow:0 0 0 3px var(--bg-muted)}.op-id .op-meta{display:flex;flex-direction:column;align-items:flex-start}.op-id .op-name{font-size:13px;font-weight:600;line-height:1.2}.op-id .op-role{font-size:11px;color:var(--fg-3);line-height:1.2}.op-id .avatar{width:34px;height:34px;font-size:14px}.ws-dot{width:8px;height:8px;border-radius:50%}.ws-dot.on{background:var(--ok)}.ws-dot.off{background:var(--fg-4)}.ws-scroll{flex:1;min-height:0;overflow-x:auto;overflow-y:hidden;background:var(--bg-base)}.ws-grid{height:100%;min-width:1040px;display:grid;grid-template-columns:minmax(0,1fr) 408px;min-height:0;background:var(--bg-base)}.chat-section{display:flex;flex-direction:column;min-height:0;min-width:0;background:var(--bg-muted)}.chat-subhead{flex:0 0 auto;background:var(--surface);border-bottom:1px solid var(--border);padding:11px 20px}.chat-subhead-row{display:flex;align-items:center;justify-content:space-between;gap:10px 16px;flex-wrap:wrap}.chat-subhead-id{display:flex;align-items:center;gap:8px;row-gap:6px;flex-wrap:wrap;min-width:0;flex:1 1 auto}.chat-subhead-id h2{margin:0;font-size:16px;font-weight:600;letter-spacing:-.01em;white-space:nowrap;flex:0 0 auto}.subhead-cid{font-size:12px;color:var(--fg-3b);font-weight:500;flex:0 0 auto}.chat-subhead-id .num{font-size:12px;color:var(--fg-3b);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-subhead-actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}.chat-back{display:none}.sla-chips{display:flex;align-items:center;gap:7px;margin-top:10px;flex-wrap:wrap}.sla-chip{display:inline-flex;align-items:center;font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:6px;font-variant-numeric:tabular-nums}.chip-short{display:none;align-items:center;gap:3px}.proc-chip{display:inline-flex;align-items:center;gap:5px;background:var(--accent-soft);color:var(--accent-text);font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:6px;font-variant-numeric:tabular-nums}.dur-chip{display:inline-flex;align-items:center;gap:5px;background:var(--bg-pill);color:var(--fg-3);font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:6px;font-variant-numeric:tabular-nums}.thread-scroll{flex:1;overflow-y:auto;min-height:0;padding:0 28px;position:relative}.thread{max-width:1080px;margin:0 auto;padding:16px 0 20px;display:flex;flex-direction:column;gap:14px}.thread-more{display:flex;justify-content:center;padding:2px 0 6px}.more-btn{background:var(--bg-pill);color:var(--fg-3);border:0;border-radius:999px;padding:5px 14px;font-size:12px;font-weight:600;cursor:pointer}.more-btn:hover{background:var(--divider);color:var(--fg-2)}.more-loading{display:inline-flex;align-items:center;gap:8px;font-size:12px;color:var(--fg-3);padding:4px 0}.more-loading .spinner{width:13px;height:13px;border-width:2px}.bubble-row{display:flex}.bubble-row.client{justify-content:flex-start}.bubble-row.operator{justify-content:flex-end}.bubble-row.system{justify-content:center}.bubble{max-width:74%;padding:12px 15px}.bubble .who{font-size:12px;font-weight:600;margin-bottom:5px}.bubble .text{font-size:14.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.bubble .ts{font-size:11px;margin-top:7px;text-align:right;-webkit-user-select:none;user-select:none}.bubble{position:relative}.bubble.deleted{opacity:.75}.bubble .deleted-text{display:inline-flex;align-items:center;gap:6px;font-size:13.5px;font-style:italic;opacity:.85}.bubble.client.deleted{background:var(--bg-muted)}.msg-del{position:absolute;top:6px;right:6px;width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:6px;background:transparent;color:inherit;opacity:0;transition:opacity .12s ease,background .12s ease;cursor:pointer}.bubble:hover .msg-del{opacity:.65}.bubble.operator .msg-del{color:#fff}.bubble.operator .msg-del:hover{background:#ffffff2e;opacity:1}.bubble.client .msg-del:hover{background:var(--err-soft);color:var(--err);opacity:1}.bubble .ts-inline{float:right;margin:0 0 -2px 12px;font-size:11px;line-height:1;display:inline-flex;align-items:center;gap:4px;white-space:nowrap;position:relative;top:6px;-webkit-user-select:none;user-select:none}.bubble img{display:block;max-width:260px;max-height:280px;width:auto;height:auto;border-radius:10px;margin-top:8px;cursor:zoom-in}.bubble.client{background:var(--surface);border:1px solid var(--border);border-radius:4px 14px 14px;box-shadow:var(--sh-card)}.bubble.client .who{color:var(--accent-text)}.bubble.client .text{color:var(--fg-1)}.bubble.client .ts,.bubble.client .ts-inline{color:var(--fg-4)}.bubble.operator{background:var(--accent);border-radius:14px 4px 14px 14px;box-shadow:0 2px 5px #015a6d38}.bubble.operator .who{color:#ffffffc7}.bubble.operator .text{color:#fff}.bubble.operator .ts,.bubble.operator .ts-inline{color:#fff9}.bubble .ts{display:inline-flex;align-items:center;justify-content:flex-end;gap:4px}.read-ticks{display:inline-flex}.read-ticks svg+svg{margin-left:-7px}.read-ticks.read{color:#dffaff}.system-line{font-size:12px;color:var(--fg-3b);background:var(--bg-pill);padding:5px 13px;border-radius:8px;text-align:center}.composer-wrap{flex:0 0 auto;background:var(--surface);border-top:1px solid var(--border);padding:14px 24px}.composer-box{position:relative;border:1px solid var(--border-strong);border-radius:14px;background:var(--surface);box-shadow:var(--sh-card)}.composer-box:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.composer-box textarea{width:100%;min-height:46px;max-height:170px;resize:none;border:0;outline:0;background:transparent;padding:13px 16px 4px;font-size:14.5px;line-height:1.45;color:var(--fg-1)}.composer-toolbar{display:flex;align-items:center;gap:4px;padding:5px 8px 8px}.attach-btn{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border:0;background:none;border-radius:8px;cursor:pointer;color:var(--fg-3);flex:0 0 auto}.attach-btn:hover{background:var(--bg-muted)}.composer-err{display:flex;align-items:center;gap:6px;padding:9px 14px 0;font-size:12px;color:var(--err)}.tpl-suggest{display:flex;align-items:center;gap:8px;width:100%;text-align:left;background:var(--accent-soft);border:0;border-bottom:1px solid var(--border-soft);border-radius:14px 14px 0 0;padding:8px 14px;cursor:pointer;font-size:12.5px}.tpl-suggest .ts-title{font-weight:600;color:var(--accent-text);flex:0 0 auto;white-space:nowrap}.tpl-suggest .ts-preview{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--fg-3)}.tpl-suggest .ts-preview b{color:var(--fg-2);font-weight:600}.tpl-suggest .ts-key{flex:0 0 auto;font-size:10.5px;font-weight:700;color:var(--fg-3);background:var(--surface);border:1px solid var(--border-soft);border-radius:5px;padding:1px 6px}.tpl-edit-link{display:flex;align-items:center;gap:7px;width:100%;text-align:left;background:none;border:0;border-top:1px solid var(--border-soft);margin-top:4px;padding:9px 12px;font-size:12.5px;font-weight:600;color:var(--accent-text);cursor:pointer}.tpl-edit-link:hover{background:var(--bg-muted)}.tpl-modal{width:560px;max-width:92vw}.tpl-modal .modal-head h3{margin:0;font-size:18px;font-weight:600;letter-spacing:-.01em}.modal-sub{padding:12px 24px 0;font-size:12.5px;color:var(--fg-3)}.tpl-list{padding:12px 18px;overflow-y:auto;display:flex;flex-direction:column;gap:8px}.tpl-row{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;border:1px solid var(--border-soft);border-radius:10px;background:var(--bg-subtle)}.tpl-row.preset{border-style:dashed;align-items:center}.tpl-row-text{flex:1;min-width:0}.tpl-row .t-title{font-size:13px;font-weight:600;color:var(--fg-1);margin-bottom:3px}.tpl-row .t-body{font-size:12.5px;color:var(--fg-3);line-height:1.45}.preset-tag{font-size:10px;font-weight:700;text-transform:uppercase;color:var(--fg-4);margin-left:4px}.tpl-row-actions{display:flex;gap:4px;flex:0 0 auto}.icon-btn.sm{width:28px;height:28px}.icon-btn.sm.danger:hover{background:var(--err-soft);color:var(--err)}.tpl-form{display:flex;flex-direction:column;gap:8px;padding:10px 12px;border:1px solid var(--accent);border-radius:10px}.tpl-input,.tpl-textarea{border:1px solid var(--border-soft);border-radius:8px;padding:8px 10px;font-size:13px;background:var(--surface);color:var(--fg-1);outline:0;font-family:inherit}.tpl-input:focus,.tpl-textarea:focus{border-color:var(--accent)}.tpl-textarea{min-height:70px;resize:vertical;line-height:1.45}.tpl-form-foot{display:flex;justify-content:flex-end;gap:8px}.tpl-add{display:flex;align-items:center;justify-content:center;gap:7px;margin:0 18px 18px;padding:10px;border:1px dashed var(--border-strong);border-radius:10px;background:none;color:var(--accent-text);font-size:13px;font-weight:600;cursor:pointer}.tpl-add:hover{background:var(--bg-muted)}.tpl-empty{padding:24px;text-align:center;color:var(--fg-3);font-size:13px}.roster-av{position:relative;flex:0 0 auto;display:inline-flex}.roster-av .st-dot{position:absolute;right:-1px;bottom:-1px;width:8px;height:8px;border-radius:50%;box-shadow:0 0 0 2px var(--surface)}.tpl-wrap{position:relative}.tpl-btn{display:inline-flex;align-items:center;gap:7px;height:36px;padding:0 12px;background:none;border:0;border-radius:8px;font-size:13px;font-weight:500;color:var(--fg-2)}.tpl-btn:hover{background:var(--bg-muted)}.composer-hint{margin-left:auto;font-size:11.5px;color:var(--fg-4);padding-right:4px}.send-btn{width:38px;height:38px;flex:0 0 auto;background:var(--accent);color:#fff;border:0;border-radius:10px;display:flex;align-items:center;justify-content:center}.send-btn:hover{background:var(--accent-hover)}.send-btn:disabled{opacity:.5;cursor:not-allowed}.attach-chips{display:flex;flex-wrap:wrap;gap:7px;padding:11px 13px 3px}.attach-chip{display:inline-flex;align-items:center;gap:8px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:8px;padding:6px 8px 6px 10px;font-size:12px;color:var(--fg-2)}.attach-chip .name{max-width:150px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attach-chip .size{color:var(--fg-4);font-size:11px}.attach-chip .x{display:flex;width:16px;height:16px;align-items:center;justify-content:center;background:none;border:0;color:var(--fg-3b)}.attach-chip .x:hover{color:var(--err)}.tpl-pop{position:absolute;bottom:calc(100% + 10px);left:0;width:340px;background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:var(--sh-pop);padding:7px;z-index:46}.tpl-item{display:block;width:100%;text-align:left;border:0;background:none;border-radius:9px;padding:9px 10px}.tpl-item:hover{background:var(--bg-muted)}.tpl-item .t-title{font-size:13px;font-weight:500;color:var(--fg-1);margin-bottom:2px}.tpl-item .t-body{font-size:12px;color:var(--fg-3b);line-height:1.4;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slash-pop{position:absolute;bottom:calc(100% + 8px);left:0;right:0;max-height:320px;overflow-y:auto;background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:var(--sh-pop);padding:7px;z-index:47}.slash-pop .menu-label{padding:4px 10px 6px}.slash-item{display:block;width:100%;text-align:left;border:0;background:none;border-radius:9px;padding:8px 10px;cursor:pointer}.slash-item.active{background:var(--bg-selected)}.slash-item .si-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.slash-item .t-title{font-size:13px;font-weight:600;color:var(--fg-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slash-item .si-key{flex:0 0 auto;font-size:10.5px;font-weight:700;color:var(--accent-text);background:var(--accent-soft);border-radius:5px;padding:1px 6px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.slash-item .t-body{font-size:12px;color:var(--fg-3b);line-height:1.4;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slash-hint{font-size:11px;color:var(--fg-4);padding:7px 10px 3px;border-top:1px solid var(--border-soft);margin-top:4px}.ctx{display:flex;flex-direction:column;min-height:0;background:var(--surface);border-left:1px solid var(--border);overflow-y:auto}.ctx-pad{padding:14px 18px 0}.ctx-toggle,.ctx-close,.ctx-scrim{display:none}.ctx-section{padding:16px 18px 0}.ctx-section.last{padding-bottom:18px}.ctx-divider{border-top:1px solid var(--border-soft);padding-top:14px}.ctx-head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:13px}.client-row{display:flex;align-items:center;gap:12px}.client-row .avatar{width:42px;height:42px;font-size:15px;background:var(--bg-pill);color:var(--accent-text)}.client-name{font-size:15.5px;font-weight:600;line-height:1.2}.client-link{color:var(--fg-1);text-decoration:none;cursor:pointer}.client-link:hover{color:var(--accent-text);text-decoration:underline}.client-id{font-size:12px;color:var(--fg-3b);font-weight:500}.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.chip{display:inline-flex;align-items:center;gap:6px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:7px;padding:5px 9px;font-size:12px;color:var(--fg-2)}.chip.tnum{font-variant-numeric:tabular-nums}.chip.accent{background:var(--accent-soft);color:var(--accent-text);font-weight:600;border-color:var(--accent-border)}.chip.neg{background:var(--err-soft-2);color:var(--err);font-weight:600;border-color:transparent}.chip.geo{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent-text);font-weight:500;cursor:pointer;text-decoration:none}.chip.geo:hover{background:var(--st-new-bg)}.chip.placeholder{color:var(--fg-4)}.station-card{border:1px solid var(--border);border-radius:12px;overflow:hidden;cursor:pointer;background:var(--surface)}.station-card:hover{border-color:var(--accent-border);box-shadow:var(--sh-card)}.station-top{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:12px 14px;border-bottom:1px solid var(--border-soft)}.station-num-wrap{position:relative;min-width:0}.station-num{display:inline-flex;align-items:center;gap:5px;font-size:14px;font-weight:600;color:var(--accent-text);background:none;border:0;padding:0}.station-num:hover{text-decoration:underline}.station-addr{font-size:12px;color:var(--fg-3);margin-top:2px}.station-status{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;padding:4px 9px;border-radius:7px;flex:0 0 auto}.station-status .dot{width:6px;height:6px;border-radius:50%;background:currentColor}.conn-row{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:9px 14px;border-top:1px solid var(--border-soft)}.conn-name{font-size:12.5px;color:var(--fg-2)}.conn-status{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600}.conn-status .dot{width:6px;height:6px;border-radius:50%;background:currentColor}.station-open{display:flex;align-items:center;justify-content:center;gap:7px;padding:10px;background:var(--bg-muted);color:var(--accent-text);font-size:12.5px;font-weight:500;border-top:1px solid var(--border-soft)}.station-search{position:absolute;top:26px;left:0;width:266px;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--sh-pop);padding:9px;z-index:58}.station-search .sbox{display:flex;align-items:center;gap:8px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:8px;padding:8px 10px;margin-bottom:7px}.station-search input{flex:1;border:0;outline:0;background:transparent;font-size:13px;color:var(--fg-1)}.suggest-row{display:flex;align-items:center;gap:9px;width:100%;text-align:left;border:0;background:none;border-radius:8px;padding:8px 9px}.suggest-row:hover{background:var(--bg-muted)}.suggest-row .s-num{font-size:13px;font-weight:600;color:var(--fg-1)}.suggest-row .s-addr{display:block;font-size:11.5px;color:var(--fg-3b);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.note-card{position:relative;background:var(--note-bg);border:1px solid var(--note-border);border-radius:10px;padding:11px 13px}.note-del{position:absolute;top:7px;right:7px;display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border:0;border-radius:6px;background:none;color:var(--note-meta);opacity:0;transition:opacity .12s;cursor:pointer}.note-card:hover .note-del{opacity:1}.note-del:hover{background:var(--err-soft);color:var(--err)}.note-card .body{font-size:13px;color:var(--note-fg);line-height:1.5;white-space:pre-wrap}.note-card .foot{display:flex;align-items:center;gap:7px;margin-top:9px;padding-top:8px;border-top:1px solid var(--note-divider)}.note-card .foot .avatar{width:18px;height:18px;font-size:9px}.note-card .foot .by{font-size:11.5px;color:var(--note-meta)}.note-composer{border:1px solid var(--border-strong);border-radius:10px;overflow:hidden}.note-composer:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.note-composer textarea{width:100%;min-height:48px;max-height:120px;resize:none;border:0;outline:0;padding:10px 12px 2px;font-size:13px;color:var(--fg-2);line-height:1.5;background:transparent}.note-composer .foot{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:4px 8px 8px 12px}.note-add-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;background:var(--surface);border:1px dashed var(--border-dashed);border-radius:8px;font-size:12.5px;color:var(--fg-3)}.note-add-btn:hover{background:var(--bg-muted);border-color:var(--accent-border);color:var(--accent-text)}.timeline{display:flex;flex-direction:column;gap:8px}.tl-item{display:flex;gap:11px}.tl-rail{display:flex;flex-direction:column;align-items:center;flex:0 0 auto;padding-top:3px}.tl-rail .dot{width:8px;height:8px;border-radius:50%}.tl-rail .line{flex:1;width:1px;background:var(--divider);margin-top:3px}.tl-subject{font-size:13px;font-weight:500;line-height:1.35}.tl-meta{font-size:11.5px;color:var(--fg-3);margin-top:3px}.tags-wrap{display:flex;flex-wrap:wrap;gap:6px}.tag{background:var(--bg-track);color:var(--fg-2);font-size:12px;padding:4px 10px;border-radius:7px}.tag.removable{cursor:pointer;border:0}.tag.removable:hover{background:var(--err-soft-2);color:var(--err)}.tag-add-btn{background:var(--surface);color:var(--fg-3);font-size:12px;padding:4px 10px;border:1px dashed var(--border-dashed);border-radius:7px}.tag-add-btn:hover{background:var(--bg-muted)}.empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;color:var(--fg-3);font-size:14px;padding:30px;text-align:center}.placeholder-note{font-size:11px;color:var(--fg-4);font-style:normal}.ctx-search{display:flex;align-items:center;gap:9px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:9px;padding:9px 12px;margin-bottom:10px}.ctx-search input{flex:1;border:0;outline:0;background:transparent;font-size:13px;color:var(--fg-1)}.ctx-empty{display:flex;flex-direction:column;align-items:center;text-align:center;gap:4px;padding:18px 12px;background:var(--bg-muted);border:1px dashed var(--border-strong);border-radius:12px}.ctx-empty .t{font-size:13px;font-weight:500;color:var(--fg-2)}.session-divider{display:flex;align-items:center;gap:12px;margin:0;padding:8px 0;position:sticky;top:0;z-index:2;background:var(--bg-muted);scroll-margin-top:0}.session-divider .line{flex:1;height:1px;background:var(--divider)}.session-divider .label{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--fg-3b);white-space:nowrap}.takeover-divider{position:static;background:transparent}.takeover-divider .label{display:inline-flex;align-items:center;gap:8px;color:var(--fg-4)}.takeover-divider .op-tag{text-transform:none;letter-spacing:0}.num-dd{position:relative}.num-trigger{display:inline-flex;align-items:center;gap:5px;background:none;border:0;padding:3px 6px;border-radius:7px;font-size:12px;color:var(--fg-3b);font-weight:500}.num-trigger:hover{background:var(--bg-muted);color:var(--fg-2)}.num-trigger.eyebrow{font-size:11px;letter-spacing:.08em;text-transform:uppercase}.history-menu{top:30px;left:0;width:260px;max-height:320px;overflow-y:auto}.take-over{display:flex;flex-direction:column;align-items:center;gap:8px}.take-over-note{font-size:12px;color:var(--fg-3)}.take-hero{display:inline-flex;align-items:center;justify-content:center;gap:9px;width:100%;max-width:360px;padding:14px 18px;background:var(--accent);color:#fff;border:0;border-radius:12px;font-size:15px;font-weight:600;box-shadow:0 2px 10px #015a6d38}.take-hero:hover{background:var(--accent-hover)}.take-hero:disabled{opacity:.6;cursor:progress}.chat-search-toggle{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;background:none;border:0;border-radius:8px;color:var(--fg-2);flex:0 0 auto}.chat-search-toggle:hover,.chat-search-toggle.active{background:var(--bg-muted)}.chat-search-row{display:flex;align-items:center;gap:8px;margin-top:10px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:9px;padding:7px 11px}.chat-search-row input{flex:1;border:0;outline:0;background:transparent;font-size:13px;color:var(--fg-1)}.cs-clear{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;border:0;background:none;color:var(--fg-3b);flex:0 0 auto}.cs-clear:hover{color:var(--fg-2)}.cs-count{font-size:11.5px;color:var(--fg-3);white-space:nowrap;font-variant-numeric:tabular-nums;flex:0 0 auto}.cs-nav{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border:0;background:none;color:var(--fg-3);border-radius:6px;flex:0 0 auto}.cs-nav:hover{background:var(--bg-muted);color:var(--fg-2)}.cs-nav:disabled{opacity:.4;cursor:default}.bubble mark{background:var(--warn-soft);color:inherit;border-radius:3px;padding:0 1px}.bubble.match-active{outline:2px solid var(--warn);outline-offset:1px}.system-line mark{background:var(--warn-soft);border-radius:3px;padding:0 1px}.lightbox{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;background:#000000d9;display:flex;align-items:center;justify-content:center;padding:24px;cursor:zoom-out;animation:fade .16s var(--ease)}.lightbox img{max-width:95vw;max-height:95vh;width:auto;height:auto;object-fit:contain;border-radius:8px;cursor:default}.lightbox-close{position:fixed;top:18px;right:18px;width:40px;height:40px;display:flex;align-items:center;justify-content:center;background:#ffffff1f;border:0;border-radius:10px;color:#fff}.lightbox-close:hover{background:#ffffff38}.status-log-row{display:flex;align-items:center;flex-wrap:wrap;gap:3px 8px;padding:5px 10px;font-size:11.5px}.status-log-row .sl-dot{width:8px;height:8px;border-radius:50%;flex:0 0 auto}.status-log-row .sl-text{color:var(--fg-2);font-weight:500;white-space:nowrap}.status-log-row .sl-reason{font-size:10.5px;color:var(--fg-3b)}.status-log-row .sl-time{margin-left:auto;font-size:10.5px;color:var(--fg-4);white-space:nowrap}.drawer-scrim{position:fixed;top:60px;right:0;bottom:0;left:0;background:#00000047;z-index:40;transition:opacity .24s var(--ease)}.drawer{position:fixed;top:60px;left:0;bottom:0;width:392px;max-width:92vw;background:var(--surface);z-index:41;display:flex;flex-direction:column;box-shadow:var(--sh-drawer);transition:transform .28s var(--ease)}.drawer-head{flex:0 0 auto;display:flex;align-items:center;justify-content:space-between;padding:15px 16px 13px;border-bottom:1px solid var(--border-soft)}.drawer-head .title{display:flex;align-items:center;gap:9px}.drawer-head .title span{font-size:15px;font-weight:600}.badge-new{background:var(--err-soft-2);color:var(--err);font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:7px}.drawer-controls{padding:14px 16px 12px;display:flex;flex-direction:column;gap:11px;border-bottom:1px solid var(--border-soft)}.drawer-take{width:100%;justify-content:center}.seg{display:flex;background:var(--bg-track);border-radius:10px;padding:3px}.seg button{flex:1;padding:7px 0;border:0;border-radius:8px;background:transparent;color:var(--fg-3);font-weight:500;font-size:13px;display:inline-flex;align-items:center;justify-content:center;gap:6px}.seg button.active{background:var(--surface);color:var(--fg-1);font-weight:600;box-shadow:var(--sh-card)}.seg .seg-badge{min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:var(--err);color:#fff;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;margin-left:5px}.seg .seg-badge.neutral{background:var(--bg-pill);color:var(--fg-3)}.search-row{display:flex;align-items:center;gap:8px}.search-row .search-box{flex:1;min-width:0}.filter-wrap{position:relative;flex:0 0 auto}.filter-btn{width:38px;height:38px}.filter-btn.on,.filter-btn.on:hover{background:var(--accent-soft);box-shadow:inset 0 0 0 1.5px var(--accent)}.filter-menu{top:calc(100% + 6px);right:0;width:220px;max-height:64vh;overflow-y:auto}.filter-ops{max-height:230px;overflow-y:auto}.pin-btn.on,.pin-btn.on:hover{background:var(--accent-soft);color:var(--accent-text);box-shadow:inset 0 0 0 1.5px var(--accent)}.search-box{display:flex;align-items:center;gap:9px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:9px;padding:9px 12px}.search-box input{flex:1;border:0;outline:0;background:transparent;font-size:13px;color:var(--fg-1)}.qlist{flex:1;overflow-y:auto;min-height:0}.qlist-more{display:flex;align-items:center;justify-content:center;gap:8px;padding:14px;font-size:12.5px;color:var(--fg-3)}.qlist-more .spinner{width:14px;height:14px;border-width:2px}.qcard{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border:0;border-left:3px solid transparent;border-bottom:1px solid var(--border-soft);background:var(--surface);padding:13px 16px 13px 15px}.qcard.st-work{border-left-color:var(--ok);background:color-mix(in srgb,var(--ok) 7%,var(--surface))}.qcard.st-new,.qcard.st-closed{border-left-color:transparent}.qcard-main{flex:1;min-width:0}.qcard:hover{background:var(--bg-muted)}.qcard.selected{background:var(--bg-selected);border-left-color:var(--accent)}.qcard-top{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.qcard-ids{display:flex;align-items:center;gap:6px;flex-wrap:wrap;min-width:0}.qcard-id{font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}.qcard-subid{font-size:11px;color:var(--fg-4);font-weight:500;flex:0 0 auto}.qcard-num{font-size:11.5px;color:var(--fg-3b)}.req-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--accent-soft);color:var(--accent-text);font-size:11px;font-weight:700;flex:0 0 auto}.qcard-time{font-size:11px;color:var(--fg-3);flex:0 0 auto}.qcard-dur{flex:0 0 auto;font-size:12px;font-weight:600;color:var(--fg-3b);font-variant-numeric:tabular-nums}.unified-pill{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:500;padding:3px 9px;border-radius:6px}.unified-pill .dot{width:6px;height:6px;border-radius:50%}.unified-pill .sep{opacity:.4}.unified-pill .timer{font-weight:600;font-variant-numeric:tabular-nums}.qcard-preview{margin-top:8px;font-size:12.5px;color:var(--fg-3);line-height:1.45;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.op-tag{display:inline-flex;align-items:center;gap:4px;flex:0 0 auto;max-width:150px;font-size:11px;font-weight:600;color:var(--accent-text);background:var(--accent-soft);padding:2px 8px;border-radius:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.who-last{color:var(--fg-3b)}.qcard.has-unread .qcard-preview{color:var(--fg-1);font-weight:500}.qcard .qcard-id.unread{font-weight:800;color:var(--fg-1)}.qcard .qcard-id.read{font-weight:400;color:var(--fg-3)}.qcard .qcard-preview.awaiting{color:var(--err)}.qcard-unread-count{flex:0 0 auto;min-width:22px;height:22px;padding:0 6px;border-radius:11px;background:var(--accent);color:#fff;font-size:11.5px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 1px 3px #0000001f}.modal-scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:var(--scrim);z-index:70;display:flex;align-items:center;justify-content:center;padding:40px;animation:fade .24s var(--ease)}@keyframes fade{0%{opacity:0}to{opacity:1}}.modal{background:var(--surface);border-radius:18px;box-shadow:var(--sh-modal);display:flex;flex-direction:column;overflow:hidden;max-height:88vh}.modal.station{width:800px;max-width:100%}.modal.geo{width:540px;max-width:100%}.modal.profile{width:520px;max-width:100%}.status-log{display:flex;flex-direction:column;gap:2px;max-height:300px;overflow-y:auto}.menu-sep{height:1px;background:var(--border-soft);margin:6px 4px}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 24px;border-bottom:1px solid var(--border)}.modal-head h2{margin:0;font-size:20px;font-weight:600;letter-spacing:-.01em;display:flex;align-items:center;gap:10px}.modal-head .sub{font-size:13px;color:var(--fg-3);margin-top:5px}.modal-actionbar{display:flex;align-items:center;gap:8px;padding:13px 24px;border-bottom:1px solid var(--border-soft);background:var(--bg-subtle);flex-wrap:wrap}.modal-actionbar .spacer{margin-left:auto}.modal-body{flex:1;overflow-y:auto;min-height:0;padding:20px 24px;display:flex;flex-direction:column;gap:22px}.modal-grid2{display:grid;grid-template-columns:1fr 1fr;gap:20px}.stat-cards{display:grid;grid-template-columns:1fr 1fr;gap:8px}.stat-card{border:1px solid var(--border);border-radius:10px;padding:10px 13px}.stat-card .label{font-size:11.5px;color:var(--fg-3)}.stat-card .value{font-size:16px;font-weight:600;margin-top:3px;font-variant-numeric:tabular-nums}.conn-card{display:flex;align-items:center;justify-content:space-between;padding:11px 13px;border:1px solid var(--border);border-radius:10px}.conn-card .name{font-size:13.5px;font-weight:500}.col-head{font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--fg-4);margin-bottom:10px}.col-head.flex{display:flex;align-items:baseline;justify-content:space-between}.col-stack{display:flex;flex-direction:column;gap:8px}.power-chart{display:flex;align-items:flex-end;gap:5px;height:96px;padding:8px 0;border-bottom:1px solid var(--border)}.power-chart .bar{flex:1;border-radius:3px 3px 0 0}.ocpp{border:1px solid var(--border);border-radius:10px;overflow:hidden}.ocpp-row{display:flex;align-items:center;gap:12px;padding:9px 13px;border-bottom:1px solid var(--border-soft)}.ocpp-row .t{font-family:SF Mono,ui-monospace,Menlo,monospace;font-size:12px;color:var(--fg-3b);font-variant-numeric:tabular-nums;width:60px;flex:0 0 auto}.ocpp-row .arrow{font-weight:700;width:12px;flex:0 0 auto;text-align:center}.ocpp-row .msg{font-family:SF Mono,ui-monospace,Menlo,monospace;font-size:12.5px}.geo-map{position:relative;height:300px;margin:0 20px;border-radius:12px;overflow:hidden;border:1px solid var(--border)}.geo-pin{position:absolute;left:50%;top:46%;transform:translate(-50%,-100%)}.geo-halo{position:absolute;left:50%;top:46%;transform:translate(-50%,-50%);width:46px;height:46px;border-radius:50%;background:var(--accent-soft)}.geo-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 20px 18px}.demo-tag{font-size:10px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--warn);background:var(--warn-soft);padding:2px 7px;border-radius:5px}.modal-link{display:inline-flex;align-items:center;gap:7px;padding:8px 13px;color:var(--accent-text);font-size:13px;font-weight:500;text-decoration:none}.modal-link:hover{text-decoration:underline}.modal-link.solid{background:var(--accent);color:#fff;border-radius:9px;padding:9px 15px}.modal-link.solid:hover{background:var(--accent-hover);text-decoration:none}.page{flex:1;overflow-y:auto;min-height:0;padding:28px 36px 40px}.page-inner{margin:0 auto}.page-inner.dash{max-width:1320px}.page-inner.ops{max-width:1160px}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:22px}.page-head h1{margin:0;font-size:28px;font-weight:600;letter-spacing:-.02em;line-height:1.1}.page-head p{margin:6px 0 0;font-size:14px;color:var(--fg-3)}.range-btns{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.range-btn{padding:8px 13px;background:var(--surface);border:1px solid var(--border-strong);border-radius:8px;font-size:13px;font-weight:500;color:var(--fg-3);cursor:pointer}.range-btn:hover{background:var(--bg-muted)}.range-btn.active{color:var(--accent-text);border-color:var(--accent);background:var(--accent-soft);font-weight:600}.dash-toolbar{display:flex;flex-direction:column;gap:10px;align-items:flex-end}.period-nav{display:flex;align-items:center;gap:8px}.period-label{min-width:168px;text-align:center;font-size:13px;font-weight:600;color:var(--fg-1)}.icon-btn:disabled{opacity:.4;cursor:default}.flip{transform:scaleX(-1)}.card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:20px 22px;box-shadow:var(--sh-card)}.demo-banner{display:inline-flex;align-items:center;gap:8px;font-size:12px;color:var(--warn);background:var(--warn-soft);border:1px solid var(--warn-soft);padding:6px 12px;border-radius:8px;margin-bottom:18px}.kpi-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;margin-bottom:18px}.kpi{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:17px 18px;box-shadow:var(--sh-card)}.kpi .label{font-size:12.5px;color:var(--fg-3);line-height:1.3}.kpi .value{font-size:30px;font-weight:600;letter-spacing:-.02em;margin-top:9px;font-variant-numeric:tabular-nums}.kpi .sub{font-size:12px;color:var(--fg-3b);margin-top:5px}.dash-2col{display:grid;grid-template-columns:1.55fr 1fr;gap:18px;margin-bottom:18px}.card-row{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:18px}.card-title{margin:0;font-size:16px;font-weight:600}.card-sub{font-size:12.5px;color:var(--fg-3)}.frt-chart{display:flex;align-items:flex-end;gap:10px;height:190px;padding-top:8px;border-bottom:1px solid var(--border);position:relative}.frt-target{position:absolute;left:0;right:0;bottom:62px;border-top:1px dashed var(--err)}.frt-col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:7px}.frt-col .v{font-size:10.5px;color:var(--fg-3);font-variant-numeric:tabular-nums}.frt-col .bar{width:100%;max-width:34px;border-radius:5px 5px 0 0}.frt-hours{display:flex;gap:10px;margin-top:8px}.frt-hours span{flex:1;text-align:center;font-size:10.5px;color:var(--fg-4)}.qbar-stack{display:flex;flex-direction:column;gap:15px}.qbar-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:7px}.qbar-label{display:inline-flex;align-items:center;gap:7px;font-size:13px;color:var(--fg-2)}.qbar-label .dot{width:8px;height:8px;border-radius:50%}.qbar-value{font-size:14px;font-weight:600;font-variant-numeric:tabular-nums}.qbar-track{height:8px;background:var(--bg-track);border-radius:4px;overflow:hidden}.qbar-fill{height:100%;border-radius:4px}.channels-block{margin-top:20px;padding-top:16px;border-top:1px solid var(--divider)}.channels-title{font-size:13px;font-weight:600;margin-bottom:12px}.channel-bar{display:flex;height:10px;border-radius:5px;overflow:hidden;margin-bottom:11px}.channel-legend{display:flex;flex-direction:column;gap:6px}.channel-legend .row{display:flex;align-items:center;justify-content:space-between}.channel-legend .lbl{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--fg-2)}.channel-legend .lbl .sq{width:8px;height:8px;border-radius:2px}.channel-legend .pct{font-size:12.5px;font-weight:600}.breach-row{display:flex;align-items:center;gap:16px;padding:13px 4px;border-bottom:1px solid var(--border-soft)}.breach-row .id{font-weight:600;font-size:14px;width:64px;flex:0 0 auto}.breach-row .ch{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--fg-3);width:120px;flex:0 0 auto}.breach-row .ch .dot{width:6px;height:6px;border-radius:50%}.breach-row .subj{flex:1;font-size:13.5px;color:var(--fg-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.breach-row .assignee{font-size:12.5px;color:var(--fg-3);width:130px;flex:0 0 auto}.breach-row .sla{font-size:12.5px;font-weight:600;padding:5px 11px;border-radius:7px;font-variant-numeric:tabular-nums;flex:0 0 auto}.breach-click{width:100%;background:none;border:0;border-bottom:1px solid var(--border-soft);cursor:pointer}.breach-click:hover{background:var(--bg-muted)}.combo-wrap{margin-top:4px}.combo-svg{width:100%;height:auto;display:block;overflow:visible}.cc-axis{font-size:10px;fill:var(--fg-3b)}.cc-axis-t{fill:var(--fg-3)}.cc-legend{display:flex;gap:18px;flex-wrap:wrap;margin-top:14px;padding-top:13px;border-top:1px solid var(--border-soft)}.cc-leg{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--fg-2)}.cc-leg .sq{width:11px;height:11px;border-radius:3px}.cc-leg .dot{width:10px;height:10px;border-radius:50%}.section-pill{background:var(--err-soft-2);color:var(--err);font-size:12px;font-weight:600;padding:4px 11px;border-radius:7px}.ops-summary{display:flex;gap:10px}.ops-summary .card{border-radius:12px;padding:11px 16px}.ops-summary .label{font-size:11.5px;color:var(--fg-3)}.ops-summary .value{font-size:20px;font-weight:600;margin-top:3px}.ops-table{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--sh-card)}.ops-grid{display:grid;grid-template-columns:46px 1.2fr 1.5fr .8fr .8fr .6fr 1.1fr;gap:14px;align-items:center}.ops-thead{padding:13px 22px;background:var(--bg-subtle);border-bottom:1px solid var(--border);border-radius:16px 16px 0 0;font-size:11.5px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--fg-3b)}.ops-thead .r{text-align:right}.ops-trow:last-child{border-radius:0 0 16px 16px}.ops-toolbar{margin:0 0 14px}.period-picker{display:inline-flex;align-items:center;gap:10px;flex-wrap:wrap}.period-seg{display:inline-flex;border:1px solid var(--border-strong);border-radius:9px;overflow:hidden}.period-seg button{padding:7px 14px;background:var(--surface);border:0;border-right:1px solid var(--border-strong);font-size:12.5px;font-weight:500;color:var(--fg-3)}.period-seg button:last-child{border-right:0}.period-seg button.active{background:var(--accent);color:#fff}.period-input{height:34px;padding:0 10px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:8px;font-size:13px;color:var(--fg-1);outline:0}.period-input:focus{border-color:var(--accent)}.col-chart{min-width:0}.sbar-wrap{position:relative}.sbar{display:flex;height:14px;width:100%;border-radius:5px;overflow:hidden;background:var(--bg-track);cursor:default}.sbar-seg{height:100%;min-width:1px}.sbar-tip{position:absolute;bottom:calc(100% + 8px);left:0;z-index:40;min-width:200px;padding:10px 12px;background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:0 8px 26px #0000002e;opacity:0;visibility:hidden;transform:translateY(4px);transition:opacity .12s ease,transform .12s ease;pointer-events:none}.sbar-wrap:hover .sbar-tip{opacity:1;visibility:visible;transform:translateY(0)}.sbar-tip-head{font-size:11.5px;font-weight:600;color:var(--fg-2);margin-bottom:7px}.sbreak{display:flex;flex-direction:column;gap:5px}.sbreak-row{display:grid;grid-template-columns:10px 1fr auto auto;align-items:center;gap:8px;font-size:12px}.sbreak-row .dot{width:9px;height:9px;border-radius:50%}.sbreak-row .l{color:var(--fg-2)}.sbreak-row .v{color:var(--fg-1);font-weight:600}.sbreak-row .p{color:var(--fg-3);width:36px;text-align:right}.profile-period{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:16px}.profile-period-label{font-size:12.5px;color:var(--fg-3)}.status-chart{margin-bottom:14px}.status-chart .sbar{height:18px;border-radius:6px;margin-bottom:12px}.status-chart .sbreak{margin-bottom:8px}.status-total{font-size:12px;color:var(--fg-3b)}.ops-trow{padding:14px 22px;border-bottom:1px solid var(--border-soft)}.ops-trow.me{background:var(--accent-soft)}.ops-trow-click{cursor:pointer}.ops-trow-click:hover{background:var(--bg-muted)}.ops-trow-click.me:hover{background:var(--accent-soft)}.op-conv-list{display:flex;flex-direction:column}.op-conv-row{display:flex;align-items:flex-start;gap:10px;width:100%;text-align:left;background:none;border:0;border-bottom:1px solid var(--border-soft);padding:10px 4px;cursor:pointer}.op-conv-row:hover{background:var(--bg-muted)}.ocr-dot{width:8px;height:8px;border-radius:50%;margin-top:5px;flex:0 0 auto}.ocr-main{flex:1;min-width:0}.ocr-top{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.ocr-name{font-size:13.5px;font-weight:600;color:var(--fg-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ocr-time{font-size:11px;color:var(--fg-3);flex:0 0 auto}.ocr-preview{margin-top:3px;font-size:12.5px;color:var(--fg-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ops-rank{font-size:15px;font-weight:600}.ops-op{display:flex;align-items:center;gap:11px;min-width:0}.ops-op .avatar{width:36px;height:36px;font-size:13px}.ops-op .name{font-size:14px;font-weight:600;display:flex;align-items:center;gap:7px}.ops-you{font-size:10px;font-weight:600;color:var(--accent-text);background:var(--st-new-bg);padding:1px 6px;border-radius:5px}.ops-op .status{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;color:var(--fg-3);margin-top:2px}.ops-op .status .dot{width:7px;height:7px;border-radius:50%}.ops-num{text-align:right;font-size:15px;font-weight:600;font-variant-numeric:tabular-nums}.ops-avg{text-align:right;font-size:14px;font-variant-numeric:tabular-nums;color:var(--fg-2)}.ops-csat{text-align:right;font-size:14px;font-weight:500;color:var(--ok)}.ops-sla{display:flex;align-items:center;gap:10px;justify-content:flex-end}.ops-sla .track{width:84px;height:7px;background:var(--bg-track);border-radius:4px;overflow:hidden}.ops-sla .fill{height:100%;border-radius:4px}.ops-sla .pct{font-size:13.5px;font-weight:600;width:38px;text-align:right;font-variant-numeric:tabular-nums}.adm-card{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--sh-card);padding:18px 22px 8px;margin-bottom:18px}.adm-card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.adm-card-head h2{margin:0;font-size:16px;font-weight:600}.adm-table{border:1px solid var(--border);border-radius:12px;overflow:hidden;margin-bottom:10px}.adm-grid{display:grid;grid-template-columns:2fr 1fr 1fr 1.4fr;gap:14px;align-items:center}.adm-thead{padding:11px 16px;background:var(--bg-subtle);border-bottom:1px solid var(--border);font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--fg-3b)}.adm-grid .r{text-align:right;justify-self:end}.adm-trow{padding:12px 16px;border-bottom:1px solid var(--border-soft)}.adm-trow:last-child{border-bottom:0}.adm-trow.inactive{opacity:.62}.adm-op{display:flex;align-items:center;gap:11px;min-width:0}.adm-op .avatar{width:36px;height:36px;font-size:13px;background:var(--bg-pill);color:var(--accent-text)}.adm-op .name{font-size:14px;font-weight:600;display:flex;align-items:center;gap:7px;flex-wrap:wrap}.adm-op .sub{font-size:12px;color:var(--fg-3);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.adm-you{font-size:10px;font-weight:600;color:var(--accent-text);background:var(--st-new-bg);padding:1px 6px;border-radius:5px}.adm-off-pill{font-size:10px;font-weight:600;color:var(--err);background:var(--err-soft);padding:1px 6px;border-radius:5px}.adm-role{font-size:13px;color:var(--fg-2)}.adm-pres{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--fg-3)}.adm-pres .dot{width:8px;height:8px;border-radius:50%;flex:0 0 auto}.adm-actions{display:flex;align-items:center;gap:8px}.adm-actions .btn{gap:6px}.adm-self{color:var(--fg-4)}.adm-empty{padding:22px 16px;text-align:center;color:var(--fg-3);font-size:13px;display:flex;align-items:center;justify-content:center;gap:8px}.empty-block{display:flex;align-items:center;gap:10px;padding:28px;color:var(--fg-3);font-size:14px}.adm-export-form{display:flex;flex-wrap:wrap;align-items:flex-end;gap:14px;padding-bottom:14px}.adm-field{display:flex;flex-direction:column;gap:5px}.adm-field label{font-size:12px;font-weight:500;color:var(--fg-3)}.adm-field input,.adm-field select{height:38px;padding:0 11px;background:var(--bg-muted);border:1px solid var(--border-soft);border-radius:9px;font-size:13px;color:var(--fg-1);outline:0}.adm-field input:focus,.adm-field select:focus{border-color:var(--accent)}.adm-field.grow{flex:1 1 200px}.adm-fmt-seg{display:inline-flex;border:1px solid var(--border-soft);border-radius:9px;overflow:hidden}.adm-fmt-seg button{padding:0 14px;height:38px;background:var(--bg-muted);border:0;border-right:1px solid var(--border-soft);font-size:13px;font-weight:500;color:var(--fg-3);text-transform:uppercase}.adm-fmt-seg button:last-child{border-right:0}.adm-fmt-seg button.active{background:var(--accent);color:#fff}.adm-export-hint{font-size:12px;color:var(--fg-3b);padding-bottom:14px}@media (max-width: 768px){.ws-scroll{overflow-x:hidden}.ws-grid{min-width:0;grid-template-columns:1fr}.pin-btn{display:none}.hc-header{gap:10px;padding:0 14px}.brand-crumb,.brand-btn .caret,.brand-title,.hc-header .label-text{display:none}.head-actions{gap:6px;margin-left:0}.head-actions .btn{padding:8px 11px}.chat-subhead{padding:8px 12px}.chat-subhead-row{gap:8px;flex-wrap:nowrap;align-items:flex-start}.chat-subhead-id{gap:6px;min-width:0}.chat-subhead-id h2{font-size:15px}.chat-search-toggle,.pill-label{display:none}.pill{padding:5px 6px;gap:0}.sla-chip{font-size:10.5px;padding:2px 6px}.chip-long{display:none}.chip-short{display:inline-flex}.proc-chip,.btn-label{display:none}.chat-subhead-actions .btn{padding:7px 9px}.tpl-btn{padding:0 8px}.composer-hint{display:none}.composer-box textarea{min-height:34px;padding:10px 14px 2px;font-size:14px}.composer-toolbar{padding:4px 6px 6px}.ctx{position:fixed;top:0;right:0;bottom:0;width:min(420px,90vw);z-index:60;transform:translate(100%);transition:transform .22s ease;box-shadow:-8px 0 28px #00000038;overscroll-behavior:contain}.ctx.open{transform:translate(0)}.ctx-scrim{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:55;background:#0000006b}.ctx-toggle{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;background:var(--bg-muted);border:0;border-radius:8px;color:var(--fg-2);flex:0 0 auto}.ctx-close{display:inline-flex;align-items:center;justify-content:center;align-self:flex-end;position:sticky;top:10px;z-index:3;margin:10px 12px -6px;width:34px;height:34px;background:var(--bg-muted);border:0;border-radius:9px;color:var(--fg-2);flex:0 0 auto}.chat-back{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;background:var(--bg-muted);border:0;border-radius:8px;color:var(--fg-2);margin-right:4px;flex:0 0 auto}.take-next .label-text,.op-id .op-meta{display:none}.page{padding:20px 16px 32px}.kpi-grid{grid-template-columns:repeat(2,1fr)}.dash-2col{grid-template-columns:1fr}.ops-grid{grid-template-columns:36px 1.4fr .8fr 1.1fr}.ops-grid .ops-csat,.ops-grid .col-csat,.ops-grid .col-chart{display:none}}@media (prefers-reduced-motion: reduce){.drawer,.drawer-scrim,.modal-scrim{transition:none;animation:none}}.slad{display:flex;flex-direction:column;gap:16px}.slad-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px 24px;flex-wrap:wrap}.slad-eyebrow{font-size:11px;font-weight:600;letter-spacing:.09em;text-transform:uppercase;color:var(--fg-4);margin-bottom:7px}.slad-title{margin:0;font-size:28px;font-weight:680;letter-spacing:-.025em;line-height:1;color:var(--fg-1)}.slad-controls{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.slad-modes{display:inline-flex;background:var(--bg-track);border-radius:10px;padding:3px;gap:2px}.slad-mode{border:0;background:transparent;color:var(--fg-3);font-size:12.5px;font-weight:600;padding:7px 12px;border-radius:8px;cursor:pointer;white-space:nowrap}.slad-mode:hover{color:var(--fg-1)}.slad-mode.on{background:var(--surface);color:var(--accent-text);box-shadow:var(--sh-card)}.slad-nav{display:inline-flex;align-items:center;gap:4px}.slad-navbtn{width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--surface);border-radius:8px;color:var(--fg-2);cursor:pointer}.slad-navbtn:hover{background:var(--bg-muted)}.slad-navbtn:disabled{opacity:.4;cursor:default}.slad-flip{transform:scaleX(-1)}.slad-period{min-width:150px;text-align:center;font-size:13px;font-weight:600;color:var(--fg-1);font-variant-numeric:tabular-nums}.slad-strip{display:grid;grid-template-columns:repeat(4,1fr);background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--sh-card);overflow:hidden}.slad-cell{display:flex;flex-direction:column;gap:6px;padding:18px 20px;border-left:1px solid var(--border-soft)}.slad-cell:first-child{border-left:0}.slad-cell-accent{background:linear-gradient(180deg,var(--accent-soft),transparent 70%)}.slad-lbl{font-size:11px;font-weight:600;letter-spacing:.07em;text-transform:uppercase;color:var(--fg-4)}.slad-big{font-size:34px;font-weight:680;letter-spacing:-.03em;line-height:1;color:var(--fg-1);font-variant-numeric:tabular-nums;display:inline-flex;align-items:center;gap:9px}.slad-sub{font-size:12px;color:var(--fg-3);font-variant-numeric:tabular-nums}.slad-pulse{width:9px;height:9px;border-radius:50%;flex:0 0 auto;animation:slad-pulse 1.8s ease-in-out infinite}@keyframes slad-pulse{0%,to{opacity:1;box-shadow:0 0 0 0 currentColor}50%{opacity:.55;box-shadow:0 0 0 5px transparent}}.slad-dist{display:flex;flex-direction:column;gap:10px}.slad-distbar{display:flex;height:12px;border-radius:7px;overflow:hidden;background:var(--bg-pill)}.slad-distseg{height:100%}.slad-distseg+.slad-distseg{box-shadow:-1px 0 0 var(--surface)}.slad-distlegend{display:flex;flex-wrap:wrap;gap:8px 18px}.slad-leg{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--fg-2)}.slad-leg b{font-weight:700;color:var(--fg-1);font-variant-numeric:tabular-nums}.slad-legdot{width:9px;height:9px;border-radius:50%}.slad-panel{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--sh-card);padding:18px 20px}.slad-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.slad-panel-head h3{margin:0;font-size:15px;font-weight:650;letter-spacing:-.01em;color:var(--fg-1)}.slad-period-chip{font-size:11.5px;font-weight:600;color:var(--fg-3);background:var(--bg-muted);padding:4px 10px;border-radius:7px}.slad-chip-warn{color:var(--warn);background:var(--warn-soft)}.slad-board{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:stretch}.slad-board-left{display:flex;flex-direction:column;gap:16px;min-width:0}.slad-panel-fill{display:flex;flex-direction:column;min-width:0}.slad-panel-fill .slad-trace{margin-top:auto;margin-bottom:auto}.slad-avglbl{font-size:13px;font-weight:700;font-variant-numeric:tabular-nums}.slad-trace{width:100%;position:relative}.slad-svg{width:100%;height:auto;display:block;overflow:visible}.slad-barval{font-size:20px;font-weight:700;font-variant-numeric:tabular-nums}.slad-bar{transition:y .35s ease,height .35s ease}.slad-barhi{fill:var(--bg-muted);opacity:.55}@media (prefers-reduced-motion: reduce){.slad-bar{transition:none}}.slad-tip{position:absolute;pointer-events:none;z-index:6;background:var(--surface);border:1px solid var(--border);border-radius:9px;box-shadow:var(--sh-pop);padding:8px 10px;transform:translate(12px,8px);white-space:nowrap}.slad-tip.flip{transform:translate(calc(-100% - 12px),8px)}.slad-tip-h{font-size:11px;font-weight:700;color:var(--fg-1);margin-bottom:5px;font-variant-numeric:tabular-nums}.slad-tip-row{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--fg-2);padding:2px 0}.slad-tip-row b{margin-left:auto;padding-left:16px;color:var(--fg-1);font-variant-numeric:tabular-nums}.slad-tip-dot{width:8px;height:8px;border-radius:2px;flex:0 0 auto}.slad-axis{font-size:15px;fill:var(--fg-3b);font-variant-numeric:tabular-nums}.slad-axis-t{fill:var(--fg-3b)}.slad-tracelegend{display:inline-flex;gap:16px;flex-wrap:wrap}.slad-legarea{width:12px;height:12px;border-radius:3px;opacity:.85}.slad-legdash{display:inline-block;width:16px;height:0;border-top:2px dashed var(--fg-3b);align-self:center}.slad-legline{width:16px;height:3px;border-radius:2px}.slad-legline.slad-dash{background:repeating-linear-gradient(90deg,var(--fg-3b) 0 3px,transparent 3px 6px)!important}.slad-cols{display:grid;grid-template-columns:1fr 1.25fr;gap:16px}.slad-total{display:flex;align-items:baseline;gap:10px;padding-bottom:16px;margin-bottom:14px;border-bottom:1px solid var(--border-soft)}.slad-total-num{font-size:40px;font-weight:700;letter-spacing:-.035em;line-height:1;color:var(--fg-1);font-variant-numeric:tabular-nums}.slad-total-lbl{font-size:13px;color:var(--fg-3)}.slad-rates{display:flex;flex-direction:column;gap:14px}.slad-rate-row{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:6px}.slad-rate-lbl{font-size:13px;color:var(--fg-2)}.slad-rate-val{display:inline-flex;align-items:baseline;gap:7px}.slad-rate-val b{font-size:15px;font-weight:700;color:var(--fg-1);font-variant-numeric:tabular-nums}.slad-rate-pct{font-size:12px;color:var(--fg-3);font-variant-numeric:tabular-nums}.slad-rate-track{height:6px;border-radius:4px;background:var(--bg-track);overflow:hidden}.slad-rate-fill{height:100%;border-radius:4px;transition:width .4s ease}.slad-waitlist{display:flex;flex-direction:column}.slad-wait{display:grid;grid-template-columns:auto 1fr auto;grid-template-rows:auto auto;column-gap:11px;align-items:center;width:100%;text-align:left;background:none;border:0;border-top:1px solid var(--border-soft);padding:11px 2px;cursor:pointer}.slad-wait:first-child{border-top:0}.slad-wait:hover{background:var(--bg-muted)}.slad-wait-dot{grid-row:1 / 3;width:8px;height:8px;border-radius:50%}.slad-wait-name{font-size:13.5px;font-weight:600;color:var(--fg-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slad-wait-meta{grid-column:2;font-size:12px;color:var(--fg-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slad-wait-time{grid-column:3;grid-row:1 / 3;font-size:14px;font-weight:700;color:var(--err);font-variant-numeric:tabular-nums}.slad-state{display:flex;align-items:center;justify-content:center;gap:10px;padding:48px;color:var(--fg-3);font-size:14px}.slad-state.slad-err{color:var(--err)}.slad-empty{padding:32px;text-align:center;color:var(--fg-3);font-size:13px}@media (max-width: 900px){.slad-strip{grid-template-columns:repeat(2,1fr)}.slad-cell:nth-child(3){border-left:0}.slad-cell:nth-child(odd){border-left:0}.slad-cell:nth-child(n+3){border-top:1px solid var(--border-soft)}.slad-cols,.slad-board{grid-template-columns:1fr}}@media (prefers-reduced-motion: reduce){.slad-pulse{animation:none}}